Tutor Terms and Conditions

These Tutor Terms and Conditions set out the professional, operational, safeguarding, payment, and conduct expectations for educators approved to teach through The Alkebula School.

Approved tutors operate as independent educators engaged through The Alkebula School platform. Approval does not create employment, partnership, agency, or guaranteed lesson allocation unless expressly agreed in writing.

Tutors must deliver lessons professionally, punctually, respectfully, and in line with the curriculum, subject, and learner needs agreed during booking. Tutors must prepare adequately, maintain high teaching standards, and communicate clearly with learners, parents, and the school.

Tutors must always maintain appropriate boundaries with learners. Any safeguarding concern, inappropriate communication, unusual learner behavior, or welfare risk must be reported to The Alkebula School immediately. Tutors must not request private personal information from learners beyond what is required for teaching.

Lessons should be conducted through approved Alkebula systems, including the Alkebula classroom or any approved teaching platform provided by the school. Tutors must not move lessons outside the platform without written permission.

Tutors must attend scheduled lessons on time. Classroom access and lesson activity may be controlled by the school's timing rules. Tutors should not attempt to start lessons outside the approved access window. Lesson notes, attendance records, and end-of-lesson summaries must be completed accurately.

If a tutor cannot attend a scheduled lesson, the tutor must submit a reschedule request through the platform as early as possible and, except in genuine emergencies, not less than 24 hours before the scheduled lesson time. Admin approval is required before a lesson time is changed. Tutors must not privately agree a new time with parents without updating the platform.

Repeated late reschedule requests, missed lessons, or unreliable attendance may lead to reduced visibility, restriction, suspension, or removal from the platform.

Where a parent or student misses a lesson, or requests to reschedule less than 24 hours before the scheduled lesson time, The Alkebula School will review the circumstances with the parent and the tutor. The school will seek an amicable and fair decision, which may include paying the tutor for the lesson, rescheduling the lesson, or applying another reasonable solution depending on the facts.

The final decision will consider fairness to the tutor, the parent's circumstances, the learner's welfare, notice given, any emergency involved, and the school's quality standards.

Tutors should not cancel lessons directly except where the platform or school expressly allows it. Any urgent inability to attend must be reported to admin immediately. Repeated lateness, missed lessons, or unreliable attendance may lead to restriction, suspension, or removal.

Where appropriate, tutors should issue meaningful homework, revision tasks, or learning recommendations. Tutors must provide clear lesson notes and progress updates to support parent visibility and school quality assurance.

The standard revenue sharing formula is 70/30: 70% of the approved lesson fee is payable to the tutor, and 30% is retained by The Alkebula School as the platform commission, unless a different written agreement applies.

Tutor payouts are calculated from the approved lesson fee recorded on the platform. Payments from parents must be processed through The Alkebula School's approved payment systems. Tutors must not request or accept direct payments from parents or students for lessons connected to The Alkebula School.

Tutors must not solicit parents or students introduced through The Alkebula School for private lessons outside the platform. Tutors must not share private payment details, private booking links, or personal arrangements intended to bypass the school.

Tutors must treat learner information, parent information, school materials, internal systems, documents, and communications as confidential. Such information must not be shared with third parties without written permission.

All communication with parents, learners, and admin must be respectful, professional, and appropriate. Tutors must not use abusive, demeaning, humiliating, discriminatory, threatening, sexually inappropriate, exploitative, or intimidating language during lessons or in any school-related communication.

Tutors must not teach, communicate with learners, attend lessons, or represent The Alkebula School while drunk, intoxicated, high on drugs, impaired by substances, or otherwise unfit to teach. Any such conduct may result in immediate suspension, investigation, non-payment for the affected lesson where appropriate, and possible removal from the platform.

Tutors may use appropriate teaching resources during lessons. Any school-provided materials, templates, recordings, lesson systems, brand assets, or documents remain the property of The Alkebula School unless otherwise agreed.

The Alkebula School may review lesson quality, attendance, learner feedback, parent feedback, lesson notes, and platform activity to maintain standards. Poor performance or repeated complaints may result in additional training, restricted visibility, suspension, or removal.

Approval as a tutor may be reviewed at any time. The Alkebula School may suspend or remove a tutor for safeguarding concerns, misconduct, dishonesty, poor performance, repeated missed lessons, late or improper rescheduling, direct payment requests, poaching, intoxication, abusive language, or breach of these terms.

Tutors must provide accurate application details, qualifications, documents, references, experience, location, and subject expertise. False, misleading, or incomplete information may lead to rejection, suspension, or removal.

The Alkebula School may update these Tutor Terms and Conditions from time to time. Continued use of the platform after notice of changes means the tutor accepts the updated terms.

By accepting approval, accessing the educator dashboard, appearing publicly as a tutor, or delivering lessons through The Alkebula School, the tutor agrees to these Tutor Terms and Conditions.

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admin@alkebulaschool.com

https://www.alkebulaschool.com